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have made a commitment to provide the very best customer
service available by any online florist anywhere in
Fewer flowers, similar style.
A nice vase arrangement.
More flowers, more roses,
fuller and larger.
is an example of what the difference between reduced, regular
and upgraded versions of the same item would generally
Q) What is the difference between reduced, regular
and upgraded price options?
A) When ordering upgraded
items you are giving us more value
with which to fill your order to the best
possible standards. Flowers and/or containers
of better quality may be added, or more
typically, we add more flowers and flowers
of greater variety. Florists have many
ways of making a regular arrangement become
extra special, and this is the choice we
are attempting to provide our clients with
when choosing the upgraded option. Please
note: if a specific number of stems has
been indicated in the item description
(i.e. 12 roses), this will generally not
change when choosing the upgraded option.
option is designed to best resemble the photo
we have provided. When choosing the reduced option
we will generally make the arrangement look very close
to the photo shown, but with less flowers or less complementary
smaller flowers and greenery. We always endeavor to maintain
the general appearance and intent of the photo shown
when filling to the reduced value. In
cases where you have ordered 3, 6, 12 or 24 roses, the
reduced option will always be delivered with the full
number of roses shown on the web site.
do the prices seem high?
A) There are two reasons why the price you see may
price is all-inclusive. There
are no additional service fees, taxes, or delivery charges.
The price you choose is the TOTAL price you pay in US
funds, period. Other companies may seem lower at first,
but once additional fees are taken into account you will
find that we are highly competitive. We believe our pricing
system is upfront, and therefore simpler for our clients.
This pricing philosophy alone separates us from the vast
majority of our competitors.
The prices on this web site have been adjusted to reflect
various national median prices for the items shown in different
countries worldwide. Because there are sometimes wide fluctuations
in flower product prices across regions or cities within
a country (especially between large urban centers and smaller
cities) it is necessary to price the flowers accordingly
in order to make sure the recipient receives the best possible
product available, regardless of where that might be in
Our flowers and roses are delivered fresh to your door.
Our flowers are not delivered in a box by courier. Many
of our flower arrangements are delivered fresh to your
door in a vase, and arrive already in water, arranged and
appropriately treated for greater longevity.
will my flowers arrive?
A) Your flowers will arrive on the delivery date
chosen, provided you have requested a delivery date that
falls within the guidelines indicated for the recipient's
time zone and region. For more details regarding delivery,
please review our delivery page --
and always make sure to read the delivery information found
on every single item online at WFN.
can I trust WFN with my Credit Card # and personal information?
A) We recomment you read our privacy and security pages
for detailed information. We have been in business for
over 45 years selling flowers worldwide. We are members
of the Chamber of Commerce and the Better Business Bureau,
as well as the World Flower Council. We have successfully
serviced more than 500 thousand unique orders across the
globe. We are a leading FTD and Teleflora florist, and
are recipients of multiple awards from both leading wire
service companies worldwide.
ordering area is secure for your credit card protection.
Our secure key has been provided by VeriSign, the world-leader
in online encryption technology, and e-commerce services.
Additionally, we do not retain any credit card information
on our web server. We retain your personal information
for ordering purposes only (and this is protected on an
entirely different system). No information about you (the
sender) or the recipient is sold to any third party at
any time whatsoever. Also, you will not receive any unsolicited
mail without giving us prior permission to receive special
the flowers look exactly the same as the photos on this
A) Flower arrangements are handmade, and as such
no two are ever identical. Every effort is made to fill
your orders as closely as possible to the photos from which
you are ordering from. In some cases, a city or region
may not have some items in stock that we are advertising
in our web site, in which case careful substitutions of
equal or greater value will automatically be made. This
is a standard practice used by florists worldwide. We will
always strive to maintain the value and integrity of the
item chosen. Note that when an item description specifies
the number of stems of roses, these will never be substituted
with other flowers. When you order roses, the recipient
will always receive roses. When you order 12 roses the
order will always contain 12 roses...
online where the price you choose in USA funds is the
TOTAL price you pay. There are no extra taxes. There
are no added delivery fees. There are no added service
charges. The price you choose is the all-inclusive, total
price. It's that simple!
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