Worldwide Floral Network International Flower Delivery WFN


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Substitutions

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  • Occasionally it may be necessary for us to substitute flowers or containers with products of similar grade and quality.  This may be necessary due to seasonal factors (for example, tulips or sunflowers may not be available during certain months in various regions worldwide) or due to limitations of supply within smaller towns or rural areas.
  • In all cases where substitution is necessary, we will always maintain the value and integrity of the overall product, and will substitute with flowers of equal or greater value. Of course, when you order a dozen roses it will always be a dozen roses!

It is not our policy to contact the sender prior to filling an order if a substitution is required.  However, if we determine that specific flowers are integral to the floral item which was ordered, and a suitable substitute is not available, we will contact the sender for instructions prior to processing your order.

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